Frequently Asked Questions

How are your garments made?


We're a trusted digital printing (Direct to garment - DTG) company. We offer a quality digital printing on a range of garments. It's one of our specialities, and it works brilliantly.


What is the size of your prints?


The print area is 30 X 40 cm.

Please refer to this and not to the product's picture as very often the image appears bigger than it actually is.


Can i pay with us dollars,other currency?


You can pay in any currency.
Your Bank/Paypal will automatically deduct the amount equal to your order total.


Where can i track my order?


Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your parcel here:
REGISTERED SHIPPING : https://www.parcelmonitor.com/track-poste-italiane/
DHL :  https://www.dhl.it/en/express/tracking.html
as well as your local post-office website and our website.
Please note : you need to purchase a tracked service at the checkout to qualify, standard airmail does not come with a tracking option.


I got an email saying my order was shipped but the status on your website haven't changed, why?


That happens when you choose standard shipping. Standard shipping isn't trackable so you won't see any updates on your order page although your order is on its way and you got the shipping notification email.

Only customers with a tracking number can actually follow the status of their shipment on our shop after we put their tracking number in our database.

That's why We always suggest to choose a trackable shipping method.


Where is my order?


Please allow 2 weeks for Europe. From 2 up to 6 weeks for the rest of the world.Delivery times are not guaranteed and vary,please be aware that some of the international orders are taking longer than usual to arrive.

If you have not received your order after 60 days from the dispatch date - let us know asap, no later than 90 days from your order date.


What is the difference between standard,registered and express mail?


STANDARD MAIL does not come with a tracking number.

REGISTERED MAIL comes with a tracking number.

Shipping time it's the same for both options ( 2-3 weeks Europe, 2-6 weeks rest of the world )

EXPRESS MAIL (DHL or UPS) takes no later than 1 week FROM SHIPPING DAY. 


Where is the size chart?

Each product has it's own dedicated Size Guide located beneath the price.

Can you put a specific design on a hoodie,women's tee etc?

Yes. if you wish to purchase a specific design you see on our shop but can find it only on tshirt, just get in touch and we'll print it for you on demand anywhere you want it to be.

Why did I not receive a confirmation e-mail?


You should receive an e-mail confirming your order shortly after you have placed it. If you do not receive that e-mail, please check your spam folder and see if you can locate it. Otherwise, you may have input your e-mail address incorrectly. You will need to contact us with the corrected e-mail.

This is especially important because if you have not received the order confirmation e-mail you also will not receive the e-mail with your shipment notification and tracking information.