ORDERING & PAYMENTS

PAYMENTS
Any payment goes through the paypal server which is the safest way to shop online. Via paypal,you can also pay using any kind of credit card, prepaid ones or debit cards included. Any personal information is protected by the law and by the privacy policy.

TRACKING
You'll get a tracking number along with your shipping notification email, please note : if you selected standard/priority shipping, you won't receive any tracking number. We recommend to choose a trackable shipping method if you want to follow the status of your shipment.

EXPRESS SHIPPING
Express shipping takes about 1 week FROM SHIPPING DAY to Europe
and 10/15 days FROM SHIPPING DAY to the rest of the world.

CANCEL AN ORDER
We cannot add or remove any item to an order that has already been placed. Once the order is placed we are unable to change any aspect of the order. Please double check you entered the right address/size etc.




If you have any further questions not address here, feel free to get in touch : info@blacksanctuary.eu