Shipping & Delivery

We use secure and fast tracked shipping
all over the world. 

We ship from our warehouses located in the US, Europe and China.

The shipping rates are calculated at check out from our third-party carrier based on destination and weight.

All shipping rates start approximately from 3.37€ to USA and 8.42€ to the rest of the world.

Handling time will take 1/6 days, after this step your parcel will be at your doorstep in about 6/15 days.

Products shipped from China take more time to be delivered ( from 15 up to 30 days ).

You can see where products are shipped from in the info section of each products' page.

In some cases, products from the same order can be fulfilled in different facilities, which means they’ll be shipped separately.

You’ll receive a tracking link via email and/or phone number when your order ships out. If you have any questions about your tracking or shipment,drop us a line :)

 

WHERE IS MY ORDER?

Before getting in touch with us,please help us out by doing the following:

 

● Check your shipping confirmation email for any mistakes in the delivery address

 

● Ask your local post office and your customs if they have your package

 

● Stop by your neighbors in case the courier left the package with them

 

If you still need help after this steps, contact us!  :)



info@blacksanctuary.eu